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Client Services Associate
JLL Reston, VA
$67k-87k (estimate)
Full Time | Business Services 9 Months Ago
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JLL is Hiring a Client Services Associate Near Reston, VA

JLL is currently seeking a dynamic individual for the role of Client Services Associate who's main duty is to provide exemplary customer service to members and building management by creating a cohesive and prosperous coworking environment. The flexible workspace provides a variety of membership types with private offices, coworking, virtual offices and meeting rooms. The Client Services Associate will work closely with the site team ensure they are providing exemplary customer service, the day to day operations are being managed and client needs are addressed in a professional and timely manner.
WHAT YOU'LL BE DOING/WHAT WE NEED FROM YOU/WHAT YOU'LL DO
Manage front desk, day users and visitor's check-in and check-out of the space in line with agreed customer welcome process
Greet people who come in for tours, track walk-ins, schedule tours, and send confirmation emails
Assist with client needs and inquiries. Escalate issues to proper channels to ensure quick and timely resolution
Create and distribute personalized client welcome packet
Manage keycard activation and deactivation in line with key handing procedure
Manage common spaces throughout the day
Manage meeting room facilities available to clients and extended to local businesses and tenants
Assistance with AV setup as needed
Manage mail and package acceptance, incoming and outgoing
Assist with building operations and maintenance as needed
Attend to kitchen throughout the day, light clean up, coffee machine maintenance, unload dishwasher
Managing and ordering kitchen and office supplies as needed
Identify issues for escalation to the Center Manager and the Community Manager
Perform additional duties as required by Center Manager
WHAT YOU BRING/ WHAT YOU WILL BRING TO THE TABLE/WHAT WE'RE LOOKING FOR
Bachelor's degree or equivalent work experience
Hotel/catering/event sales/planning or marketing experience preferably coming from the hospitality industry with 1-3 years of experience
Demonstrates project management skills
Able to understand and work with the variety of hardware and software applications that our space depends on
Passion for the local entrepreneurial community
Interest in working independently as well as with Flex team, Property Management team, and XM corporate staff
Displays a high-level of ethics, empathy and dependability
Previous community involvement or networking experience is preferred
WHAT'S IN IT FOR YOU
Join an industry leader and shape the future of commercial real estate
Deep investment in cutting-edge technology to power your work
Comprehensive and competitive benefits plan
A supportive, caring and diverse work environment designed for your growth and well-being
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$67k-87k (estimate)

POST DATE

08/13/2023

EXPIRATION DATE

07/17/2024

WEBSITE

us.jll.com

HEADQUARTERS

SAINT LOUIS, MO

SIZE

>50,000

FOUNDED

1997

CEO

JAMIE L LIPPERT

REVENUE

$10B - $50B

INDUSTRY

Business Services

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The job skills required for Client Services Associate include Client Service, Customer Service, Initiative, Communication Skills, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Services Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Services Associate. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Client Services Associate positions, which can be used as a reference in future career path planning. As a Client Services Associate, it can be promoted into senior positions as a Client Service Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Services Associate. You can explore the career advancement for a Client Services Associate below and select your interested title to get hiring information.

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If you are interested in becoming a Client Services Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Services Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Services Associate job description and responsibilities

A client service associate works as a financial assistant and financial advisor to clients.

02/03/2022: Oklahoma City, OK

Client associates must also collect and analyze competitor data and client usage so that they create new business opportunities.

03/03/2022: Brownsville, TX

Client services representatives manage client relationships and provide customer support.

03/31/2022: Pierre, SD

A client services associate prepares orders relating to buying and selling stocks and calculates the associated brokerage fees, transfer taxes and commissions.

01/29/2022: Bridgeport, CT

Provided daily financial transaction services for clients while delivering excellent customer care.

03/18/2022: Lincoln, NE

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Services Associate jobs

These positions require familiarity with customer services tools and programs.

04/05/2022: Washington, DC

Client services associates also should have strong math, time management and critical thinking skills.

01/22/2022: Pine Bluff, AR

These associates provide administrative and client support to financial advisers.

03/03/2022: Jacksonville, FL

Client Services Associate must be excellent communicators capable of leading a team.

02/25/2022: Jackson, MS

And strong client relations skills are key to building and maintaining long-lasting business relationships.

01/26/2022: Provo, UT

Step 3: View the best colleges and universities for Client Services Associate.

Florida Southern College
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University of Notre Dame
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